PROCTER & GAMBLE (P&G) |
01/2014 – 10/2014 |
Sr. IT Program Manager. |
- Improved IT services operations reliability in 8 plants and 1 distribution center resulting in +$45K USD of savings.
- Implemented global pilot project to improve IT services projects and support in a site, generating +$42K USD of savings.
- Met 100% global software and processes audit compliance in 2 months, ahead of schedule.
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10/2012 – 12/2013 |
Latin America Mobility Program Manager. |
- Implemented P&G’s Latin America mobility web site to reduce 20% of current company mobility spends (~$1.7MM USD), influencing the new mobility vision to Mexico, Brazil, Costa Rica and Argentina top business executives and leaders.
- Improved +10Kmobile devices operations in LATAM, increasing +56% user satisfaction and reducing -60% order delivering.
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01/2010- 10/2012 |
Global IT Project Manager. |
- Defined the new global video captioning strategy for the company, aligning IT top executives and leaders.
- Defined North American Medical Systems strategy and support.
- Implemented the global IT Innovation platform (+200 users in month 1).
- Obtained the global P&G best-in-class Windows 7 deploy: getting pilot feedback and lead final self-service user implementation
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06/2007 - 01/2010 |
SAP Project Manager. |
- Enabled sales and e-commerce between P&G and its customers through installation of new order and invoicing processes operations designed to delight customers and enhance business relationships.
- Implemented Mexico legal electronic invoice (SAP) for top 3 P&G Mexico customers.
- Represented P&G for the GS1 Mexico Electronic Commerce with IT directors from retailers and consumer good companies.
- Led e-invoice fix & bugs solutions to bring customer payments back for +$1.2MM USD.
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